e-cash parcel terms and conditions:

Brima – E Cash On- Line Terms and Conditions of carriage.

Please note that we do not offer insurance on any parcels, consignments are only covered up to the amount of R100.00 per consignment. We do not transport the following goods:

• Glass
• Paintings
• Money
• Bonds
• Perishable goods
• Dangerous/hazardous goods

All quotations online are charged on the volumetric or actual weight whichever is the greatest. Volumetric is 5000 - calculations are as follows length x width x height divided by 5000. Brima will be doing a weight test on each consignment and if there is a difference in weight of more than 2kg that is exceeding the weight on the quote we have the right to keep the parcel until the difference due is paid or we will return the parcel to the sender with no refund in courier charges.

Brima has the right to scan all parcels received for distribution to ensure that we are not transporting anything that is illegal. Brima needs adequately and clearly addressed consignments to enable effective delivery thereof. All goods collected must be adequately packaged to withstand the ordinary incidents of transit risk and normal rigors of road transportation.

If Brima is for any reason unable to deliver the goods, reasonable steps would be taken to return the goods to the sender/customer. Brima will not be responsible for the packaging of any parcels collected.

Claims shall not be considered if the waybill has not been endorsed or signed as condense not checked. Any claims should be done within 24 hours after receiving the parcel, after 24 hours Brima shall not be held responsible. All damaged goods must be returned to Brima and a claim form must be completed.

Please note that if Brima pays the claim, the stock will then be the property of Brima who have the right to keep or dispose of (salvage) the goods.

The customer/sender shall be held responsible for any monies and cost owed to Brima including collections charges or return charges if any deliveries have been attempted and Brima had to return the parcel to the sender.